Click on either and the process will begin again, you may need to fill in your recovery key first. Remove files and clean the drive, a slower, more secure option. This results in two options: Just remove my files for a quick reset. This time, however, select Remove everything. If you want to reset your PC, then just click on that option you’ll then be given the choice to either keep your files or remove everything. To factory reset Windows 10, go to Start > Settings > Update & Security > Recovery and again click the Get started button under Reset this PC. The next screen will let you reset the PC, restore it from a factory image, or offer additional “Advanced options.” It may be to your advantage to check out those options they include a “Startup Repair” feature, one that lets you change your startup settings, an option to uninstall updates (which are often the cause of problems), and others.If you want to reset your PC, click on “Troubleshoot.” Your system will reboot, and you’ll get a blue screen that lets you “Choose an option.” These options may vary on my system, I could choose to continue to Windows 10, boot from an external device, turn off the PC, or troubleshoot.Then two options will be displayed, including Keep my files or Remove everything. Then navigate to Recovery tab, select Get Started to begin laptop factory reset. When you arrive at the Recovery screen, click on “Restart now” under the “Advanced startup” heading. To factory reset Windows 10/8, the steps are the same.
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